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Our Approach to Responsible Gaming

We believe that a secure and enjoyable gaming environment is paramount. To support this, we have integrated a comprehensive suite of responsible gaming tools directly into your account settings. These tools are designed to provide you with control over your gameplay, allowing you to set boundaries that align with your personal preferences.

Setting Limits for Your Play

Understanding the importance of managing your activity, we offer several types of limits. These are accessible and adjustable within your account, giving you the ability to modify them as needed.

  • **Deposit Limits:** You can establish daily, weekly, or monthly limits on the amount you can deposit. This helps in managing your budget proactively.
  • **Loss Limits:** Similarly, you can set limits on the total amount you are willing to lose within a specified period (daily, weekly, or monthly).
  • **Session Limits:** These limits allow you to define the maximum duration you wish to play in a single session. Once the time is up, you will receive a reminder to take a break.

To activate or adjust any of these limits, navigate to the 'Responsible Gaming' section within your account profile. Changes to decrease limits are typically effective immediately. Increases or removals of limits are subject to a mandatory waiting period to allow for careful consideration.

Taking Time Out or Self-Excluding

For those times when you might want to step away from gaming for a short period or a longer duration, we provide specific options.

  • **Time-Out:** This feature allows you to temporarily suspend your account access for a chosen period, ranging from 24 hours to several weeks. During this time, you will not be able to log in or play.
  • **Self-Exclusion:** For a more definitive break, self-exclusion allows you to prohibit yourself from accessing your account for a minimum period of six months, up to a permanent exclusion. Once you self-exclude, your account will be locked and you will not receive any promotional materials.

Both Time-Out and Self-Exclusion can be initiated and managed through the 'Responsible Gaming' section in your account. Please note that self-exclusion is a serious step, and once activated, it cannot be reversed during the chosen exclusion period.

Accessing Further Support

We are committed to providing a safe gaming environment. If you ever feel the need for additional support or information regarding responsible gaming, resources are readily available. You can find direct links to New Zealand-based helplines and international support organisations within the 'Responsible Gaming' section of our website.

Navigating Your Gaming Journey Responsibly

At SLOTA, we are committed to providing an enjoyable and safe gaming environment for all our players. While many enjoy our games responsibly, we understand that sometimes, the lines can blur. It is important to be aware of the signs that might indicate a gambling habit is becoming problematic, and to know that support is readily available.

Recognising Potential Concerns

Identifying problematic gambling behaviour is the first step towards addressing it. These signs are not exhaustive, but they can serve as an indicator that a player may need to reassess their habits. If any of these resonate with you or someone you know, please consider seeking further information or support.

  • Spending more time and money on gambling than intended.
  • Chasing losses or trying to win back money that has been lost.
  • Gambling when feeling stressed, anxious, or depressed.
  • Neglecting work, studies, family, or social responsibilities due to gambling.
  • Becoming irritable or restless when trying to cut down or stop gambling.
  • Borrowing money or selling possessions to fund gambling.
  • Lying about the extent of gambling involvement.
  • Using gambling as a way to escape from problems.

Utilising Available Support Systems

We encourage all our players to utilise the tools and resources available to ensure their gaming remains a form of entertainment. SLOTA itself provides several features designed to help you maintain control.

  • **Deposit Limits:** Set daily, weekly, or monthly limits on the amount of money you can deposit.
  • **Session Limits:** Define how long you can play in a single session.
  • **Self-Exclusion:** Temporarily or permanently block access to your account.
  • **Responsible Gaming Information Page:** Access resources and guidance on our website.

If you wish to set any of these limits or discuss self-exclusion, our support team is available to assist you.

Seeking External Assistance

For those who feel they need more comprehensive support, numerous external organisations offer confidential advice and counselling. These services are independent of SLOTA and are staffed by professionals trained to help individuals manage gambling-related issues.

We recommend the following resources available in New Zealand:

  • **Problem Gambling Foundation of New Zealand:** Offers free, confidential support and counselling. You can reach them at 0800 664 262 or visit their website at <a href="https://www.pgf.nz">www.pgf.nz</a>.
  • **Gambling Helpline New Zealand:** Provides a national service for anyone affected by gambling problems. Contact them at <a href="https://www.gamblinghelpline.co.nz">www.gamblinghelpline.co.nz</a>.
  • **GameChange New Zealand:** Offers support and resources for problem gambling, accessible via <a href="https://www.gamechange.co.nz">www.gamechange.co.nz</a>.

International resources are also available, such as BeGambleAware, Gambling Therapy, and GamCare, should you wish to explore broader options.

Taking proactive steps to manage your gaming habits is a sign of strength. We are here to support your journey towards responsible play.